The graphics chip maker has two replies for those who wonder if they will see a new card soon. The first says it has no clue when more inventory will be available, and the second says it should only take a couple of weeks.
Only the AMD Radeon RX 7900 XTX reference model has had the overheating problem, not the few cards sold by partners.
One email said: “We understand that you want to trade in your RX 7900 XTX. You must know that we cannot change your graphics card since we do not have stock in our warehouses. We can start the process as soon as the stock is renewed. But we currently don’t have an estimated restock date. If you prefer a refund, we can start the process immediately and send you the label to send us the graphics card. If you wish to wait for an RMA, please provide the following information:
– Maximum temperature and current temperature of the GPU
– How long does it take to reach that temperature?
– What application (game/benchmark/stress test) were you using when you noticed the temperature increase?”
“We are committed to resolving this issue with the affected cards. Customers experiencing these high temperatures should contact AMD Support ( https://www.amd.com/en/support/contact-call ).”