Published in Mobiles

Galaxy Note 4 recalled over batteries

by on18 August 2017

Apple Press calls for a public holiday

The Tame Apple Press is making much hay over the fact that 10,000 batteries for the Galaxy Note 4 are being recalled for risk of overheating that could lead to burns or fires.

This follows last year's Note 7 fiasco and enables the Tame Apple Press to claim that Samsung’s phones are unsafe, while their favourite phone maker’s machines do not catch fire.

But the Note 7 recall is small and doesn't appear to be Samsung's fault. In fact the problem appears to be connected to Apple’s favourite telco AT&T and the FedEx Supply Chain.

Only phones refurbished through AT&T's insurance program and handled by FedEx Supply Chain are impacted by the recall. For some reason known only to the gods some of the refurbished phones apparently ended up with "counterfeit" batteries that include anomalies that could make them overheat.

The Note 4 has a replaceable battery, so this recall isn't as big of a deal. Owners can just buy a new battery to use in their phone until the recall is taken care of. FedEx is currently sending out replacement batteries as well as boxes for returning the recalled phones.

"FedEx Supply Chain is conducting this recall of non-genuine Samsung batteries as some of them are counterfeit," the spokesperson said. "The refurbishment program was managed by FedEx Supply Chain and operated independently of Samsung. Any affected owners should contact FedEx Supply Chain at 1-800-338-0163 or go online at for more information."

So far there has been only been one report of a phone overheating and no damage to people or property because of it.

Last modified on 18 August 2017
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