Published in Graphics

CableMod issues recall for its 12VHPWR angled adapters

by on22 December 2023

New power adapter standard strikes again

After endless issues with new 12VHPRW connectors it appears that the new standard has further problems, and this time it is about CableMod angled adapters that were deemed the best replacement on the market. CableMod is recalling both the v1.0 and v1.1 of its 16-pin 12VHPWR angled adapters.

The recall includes only the angled adapters and not angled cables, and both the 90° angled, and 180° hard connectors. The issue lies in the contact points with the potential risk that the male connector could become loose, overheat, and melt into the GPU, according to CableMod's announcement.

Dear Hardware Community:

It has come to our attention that certain CableMod 12VHPWR Angled Adapter V1.1s may be defective. We have since decided to discontinue sales of our angled adapters. We will be conducting a voluntary safety recall for all CableMod 12VHPWR 90 ̊ and 180 ̊Angled Adapters V1.0 and all CableMod 12VHPWR 90 ̊ and 180 ̊ Angled Adapters V1.1 because of the potential risk that the male connector could become loose, overheat, and melt into the GPU.

This recall will apply only to our angled adapters and will not affect our angled cables.

We will be sending out an official notice of, and full details for, our voluntary safety recall in the upcoming days. In the meantime, owners of the CableMod 12VHPWR V1.0 and V1.1 Angled Adapters should STOP USING THEM IMMEDIATELY. Please do not touch the adapters while your system is running. Power down your system and wait until the adapter has had adequate time to cool down before handling.

Please reach out to our customer service if your GPU has been affected by a failed V1.0 or V1.1 angled adapter and we’ll help you out.

We apologize for inconveniencing our loyal customers. We hope that you will let us make it up to you in the future.

Your friends at CableMod

Owners of these adapters are urged to stop using them immediately and reach out to CableMod for a proper replacement. Some GPU manufacturers, including MSI, have been declining warranty coverage when such adapters were used. Still, CableMod ones were the best alternative to reference cables that come bundled with graphics cards.

Hopefully, CableMod will get this thing sorted out pretty soon.

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