Netmetix MD Paul Blore said that boditrax was previously hosted via a different provider through a hybrid cloud infrastructure network but required a more scalable environment to meet the demands of its rapid expansion.
After discussing the options with their previous cloud provider, boditrax concluded that the migration costs quoted were too high, so started looking externally for a provider that could deliver the infrastructure, customer service and support they required.
Netmetix were able to implement a multi-stage cloud rollout rather than jumping to the cloud in one giant leap.
The business saw almost instant benefits after implementation in October 2017, with a rollout on a Friday evening before the peak gym hours on Saturday morning, it delivered an immediate performance improvement to boditrax and their customers.
The site has recorded just a single P1 incident (high priority incident in a live setting since implementation, where a client was unable to login to the system, which Netmetix rectified within just 20 minutes of notification). The solution is currently being used at one site across the Northern European region, with plans to expand rollout across additional areas in the near future.
Paul Blore, MD at Netmetix said: “We’re really excited about the partnership with boditrax. Being an advocate for the brand myself, I was really excited to be able to offer them the infrastructure and support that they required. We’re really looking forward to future plans with the business.”