Published in IoT

Microsoft denies the Oculus rift delays are its fault

by on14 April 2016


Xbox One control pad not to blame

Software giant Microsoft has moved to deny a daft internet rumour that it was responsible for the ongoing Oculus Rift supply issues.

Oculus Rift customers were kept in the dark about the delays following the 28 March release date. Oculus confirmed that a component shortage was to blame for the long delays in supplying its VR headset to those who had pre-ordered.  Then a rumour started that the mysterious "missing component" was actually the Xbox One control pad.

The rumour got a fair bit of traffic among the IT press which did not check the facts and liked making Microsoft the villian for all its woes.  A moment engaging brain would have knocked the rumour stone dead. The source of the rumour came from a Reddit post from a bloke who claimed to have an inside source who told him. In journalism this is called a "man you met down the pub" source.  You get around it by naming the source or using the information to stand the story up. 

Someone finally did the right thing and asked Redmond, they were promptly told that the rumour was totally false and if anyone had any question about Rift delays they should ask Oculus VR.

This morning Reddit marked the post as a "confirmed fake." An Oculus customer support worker, whose identity was verified, also dismissed the claim.

"Totally fake, but super-entertaining," he said. "Thanks for this! Keep the fanfic coming!"

Clearly who ever fabricated the leak did not know what a supply issue really is. It is when there is not enough bits ordered to make up the final machine.  Sometimes it is caused by a batch of faulty compontents, but normally it is because someone did not order enough.

Oculus has assured customers that it is working to overcome its supply issues. "We’ve taken steps to address the component shortage, and we’ll continue shipping in higher volumes each week," reads its statement.

"We've also increased our manufacturing capacity to allow us to deliver in higher quantities, faster. Many Rifts will ship less than four weeks from original estimates, and we hope to beat the new estimates we've provided."

 

Last modified on 14 April 2016
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