Featured Articles

IHS teardown reveals Galaxy S5 BOM

IHS teardown reveals Galaxy S5 BOM

Research firm IHS got hold of Samsung’s new flagship smartphone and took it apart to the last bolt to figure out…

More...
Galaxy S5, HTC One M8 available selling well

Galaxy S5, HTC One M8 available selling well

Samsung’s Galaxy S5 has finally gone on sale and it can be yours for €699, which is quite a lot of…

More...
Intel lists Haswell refresh parts

Intel lists Haswell refresh parts

Intel has added a load of Haswell refresh parts to its official price list and there really aren’t any surprises to…

More...
Respawn confirms Titanfall DLC for May

Respawn confirms Titanfall DLC for May

During his appearance at PAX East panel and confirmed on Twitter, Titanfall developer Respawn confirmed that the first DLC pack for…

More...
KFA2 GTX 780 Ti Hall Of Fame reviewed

KFA2 GTX 780 Ti Hall Of Fame reviewed

KFA2 gained a lot of overclocking experience with the GTX 780 Hall of Fame (HOF), which we had a chance to…

More...
Frontpage Slideshow | Copyright © 2006-2010 orks, a business unit of Nuevvo Webware Ltd.
Monday, 01 October 2012 09:23

Apple CEO apologizes for iMaps iFail

Written by Fuad Abazovic



Rare official response


Apple CEO Tim Cook has decided to comment on what can only be described as massive dissatisfaction with iMaps.

It turns out that Google and Apple could not find a mutual agreement on turn by turn navigation for iOS and that this was the biggest obstacle for future cooperation, despite the fact that Apple still had one year of Google Maps access under its contract.

Apple went to bed with TomTom and used its imperfect maps causing a lot of rage among its fan base. Now Tim Cook has issued a letter to its customers saying „We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.“ among other things.

 Since more than 100 million people upgraded to iOS 6 and are not happy with the iMaps Tim went a step forward and urged customers to use Big, mapQuest or Waze applications or Google or Nokia maps from their websites. Currently Google maps for iOS6 are not ready and it’s uncertain if it’s even in the works, but since Apple is quite desperate now, we believe that Apple is doing everything it possibly can to convince Google to make Google Maps for iOS6 as soon as possible.

Here’s the whole letter:

“To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we're improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple CEO”

blog comments powered by Disqus

To be able to post comments please log-in with Disqus

 

Facebook activity

Latest Commented Articles

Recent Comments