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Wednesday, 28 December 2011 12:01

Italy sues Apple for lying

Written by Nick Farell



AppleCare does not live up to the name


Apple's customer care programme has been dubbed an iCon by Italian legal system.

Italy's anti-trust body has fined Apple for 900,000 euros for failing to tell customers about their rights to product guarantees and assistance. Apple Sales International, Apple Italia and Apple Retail Italia forgot to tell customers that they were entitled to two years of free assistance under Italian law.  Instead the outfit encouraged them to buy an "AppleCare Protection Plan" which meant that they had to pay for the same service they were entitled to under Italian law.

It is not the first court case Apple is having to deal with in Europe. Jobs' Mob faces a separate investigation by European regulators into whether it struck price-fixing deals with e-book publishers, blocking rivals and hurting consumers. EU antitrust authorities are also probing Apple over its patents dispute with Samsung Electronics due to concerns that intellectual property rights may be unfairly used by some firms against their rivals.

Surprisingly there have been very few Apple fanboys setting themselves on fire to protest about the Apple Care scam.  Apple fanboys feel that it is the right of the company to charge them over the odds for a product that is no particular use.

Nick Farell

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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Comments  

 
+5 #1 fuadzilla 2011-12-28 13:04
hahaha lmao @ last paragraph. let's hope it gets fined $10b!!
 
 
0 #2 Marburg_U 2011-12-28 14:20
No big deal. The presidency offices of both the Italian Senate and the Parliament spent a lot of money to equip their members with a 64GB iPad.
Those 900 grands are not a fine, they are an investment.
 
 
0 #3 123s 2011-12-28 18:47
Quoting Marburg_U:
No big deal. The presidency offices of both the Italian Senate and the Parliament spent a lot of money to equip their members with a 64GB iPad.
Those 900 grands are not a fine, they are an investment.
Sadly true.
 

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