Featured Articles

AMD sheds light on stacked DRAM APUs

AMD sheds light on stacked DRAM APUs

AMD is fast tracking stacked DRAM deployment and a new presentation leaked by the company  points to APUs with stacked DRAM,…

More...
Nvidia officially launches the 8-inch Shield Tablet

Nvidia officially launches the 8-inch Shield Tablet

As expected and reported earlier, Nvidia has now officially announced its newest Shield device, the new 8-inch Shield Tablet. While the…

More...
Intel launches new mobile Haswell and Bay Trail parts

Intel launches new mobile Haswell and Bay Trail parts

Intel has introduced seven new Haswell mobile parts and four Bay Trail SoC chips, but most of them are merely clock…

More...
Aerocool Dead Silence reviewed

Aerocool Dead Silence reviewed

Aerocool is well known for its gamer cases with aggressive styling. However, the Dead Silence chassis offers consumers a new choice,…

More...
AMD A8-7600 Kaveri APU reviewed

AMD A8-7600 Kaveri APU reviewed

Today we'll take a closer look at AMD's A8-7600 APU Kaveri APU, more specifically we'll examine the GPU performance you can…

More...
Frontpage Slideshow | Copyright © 2006-2010 orks, a business unit of Nuevvo Webware Ltd.
Wednesday, 07 November 2012 10:30

Apple has PR disaster down under

Written by Nick Farrell



Caught out with false promises


Jobs' Mob has missed another opportunity to have a PR victory. A man from New Zealand is challenging Apple over an online deal that he claims the company unfairly backed out on.

On 10 October, Adam Crouchley spotted that some Apple accessories on the company's website had been reduced from as much as $89 to just 83 cents. To make sure there was no error Crouchley used Apple's live chat function to contact customer support, who confirmed that the prices were genuine. He spent  $35 and got about $1600 worth of gear.

After placing his order, Crouchley got a confirmation email saying that some products had already been shipped and others saying that his credit card had been charged for his purchases. However two days later Apple came back and said the order had been cancelled because there was a problem with the price. He was told that Apple would honour the part of the order that had already shipped.

Apple could have just shrugged off the whole thing but instead it  intercepted the courier package instead to make sure the whole order was cancelled. Now Crouchley is taking Apple to the Disputes Tribunal in December in a case that Apple is unlikely to win.  It will also then have to deal with a highly public mess where it clearly turned over one of its own loyal customers.

Nick Farrell

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
blog comments powered by Disqus

 

Facebook activity

Latest Commented Articles

Recent Comments