Featured Articles

Nvidia GTX 980 reviewed

Nvidia GTX 980 reviewed

Nvidia has released two new graphics cards based on its latest Maxwell GPU architecture. The Geforce GTX 970 and Geforce GTX…

More...
Nvidia adjusts GTX 980 and GTX 970 pricing

Nvidia adjusts GTX 980 and GTX 970 pricing

It appears that Nvidia has been feeling the pulse of the market and took some note from comments regarding the original…

More...
iPhone 6 and 6 Plus reviews are up and they are good

iPhone 6 and 6 Plus reviews are up and they are good

Apple is dancing the same dance year after year. It releases the iPhone and two days before they start shipping it…

More...
Amazon announces three new tablets

Amazon announces three new tablets

Amazon has just released three new tablets starting with the $99 priced 6-inch Kindle Fire HD6. This is a 6-inch tablet…

More...
PowerColor TurboDuo R9 285 reviewed

PowerColor TurboDuo R9 285 reviewed

Today we will take a look at the PowerColor TurboDuo Radeon R9 285. The card is based on AMD’s new…

More...
Frontpage Slideshow | Copyright © 2006-2010 orks, a business unit of Nuevvo Webware Ltd.
Wednesday, 27 June 2012 14:56

RBS IT outsourcing questioned

Written by Nick Farrell



Junior IT tech caused huge crash


The Royal Bank of Scotland's outsourcing policy has been questioned after it was revealed that a junior technician in India caused a computer meltdown which froze millions of British bank accounts.

Apparently an ‘inexperienced operative’ erased a massive swathe of information during a routine software upgrade for the Royal Bank of Scotland and its subsidiaries NatWest and Ulster Bank. The worker  was part of a team recruited in Hyderabad after the bank laid off more than 20,000 UK staff and outsourced work abroad.

Now it seems that the deleted information had to be painstakingly re-entered into the bank group’s computer system, stalling an estimated 100million transactions. It appears that the the computer operator was carrying out an upgrade to the CA-7 software. As he checked the update, he accidentally erased all the scheduling and took the back up with it.

Stephen Hester, RBS chief executive, defended his company's decision to outsource jobs to India. Bank of England Governor Sir Mervyn King told the Treasury select committee that questions needed to be asked about why the crisis had gone on for so long after the computer failure last Tuesday night, and called on the Financial Services Authority to launch a ‘very detailed investigation’.

Nick Farrell

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
blog comments powered by Disqus

 

Facebook activity

Latest Commented Articles

Recent Comments