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SP1 will cripple many Vista users

by on18 February 2008


Install upgrades first

SP1 upgrade for Vista might cause more trouble than it is worth.

Last week, Microsoft pushed out two upgrades that Vista users will have to install before SP1 will work on their machines.The updates to the operating system's install components were delivered via Windows Updates, which automatically downloaded and installed them on the majority of Vista machines.

However, most users have complained that the final update hung while displaying the message "Configuring Updates Step 3 of 3 - 0% Complete," which was followed by a reboot of the PC. Vista then reboots until the user finally switches it off completely. Sometimes after the update users cannot get their computer to boot normally, not even in safe mode.

According to various help sites, the only way to get back to normal is to set a restore point before you install it booting from their Vista install DVD, and selecting the "Restore from a previous restore point" option. Of course, that means that the upgrade is completely pointless.

Microsoft has been advising people to boot from their Vista media and choose "Run Startup Repair." Microsoft is aware of the problem and is asking for user log files so that it can issue a fix.
Last modified on 20 February 2008
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