Featured Articles

Intel releases tiny 3G cell modem

Intel releases tiny 3G cell modem

Intel has released a 3G cellular modem with an integrated power amplifier that fits into a 300 mm2 footprint, claiming it…

More...
Braswell 14nm Atom slips to Q2 15

Braswell 14nm Atom slips to Q2 15

It's not all rosy in the house of Intel. It seems that upcoming Atom out-of-order cores might be giving this semiconductor…

More...
TSMC 16nm wafers coming in Q1 2015

TSMC 16nm wafers coming in Q1 2015

TSMC will start producing 16nm wafers in the first quarter of 2015. Sometime in the second quarter production should ramp up…

More...
Skylake-S LGA is 35W to 95W TDP part

Skylake-S LGA is 35W to 95W TDP part

Skylake-S is the ‘tock’ of the Haswell architecture and despite being delayed from the original plan, this desktop part is scheduled…

More...
Aerocool Dead Silence reviewed

Aerocool Dead Silence reviewed

Aerocool is well known for its gamer cases with aggressive styling. However, the Dead Silence chassis offers consumers a new choice,…

More...
Frontpage Slideshow | Copyright © 2006-2010 orks, a business unit of Nuevvo Webware Ltd.
Tuesday, 14 October 2008 11:07

Blizzard "can't refund money" for unsuccessful downloads

Written by Nedim Hadzic

Image

Two unsuccessful downloads, that is

 

Well, this is corporate customer negligence at its best, and clearly paints a picture of how important you are in comparison to the quirky download service – no sir, you can’t be right, you know, computers don’t make mistakes. A user named Zack purchased Diablo II online, but his download wouldn’t go through for some reason, and is listed as "failed."

After a call to Blizzard’s customer service, he was instructed to do the process all over again and not to worry, since he won’t be charged for a failed download. So, he makes a new account, that you have to do for some reason, and does the process all over again. Different account same thing – failed.

After another call to the same service, he is instructed to just go and buy a hardcopy of the game and he is lulled into thinking he won’t be charged. Well, two weeks later he finds out he paid for both downloads and the hardcopy, but the only thing he has to show for it is the hard-copy and a couple of gray hairs, maybe.

The punch line to this is that customer support told him his expenses can’t be refunded, as the keys for the purchase have already been issued, and that he should wait for this “functionality to be available.” Yeah, you might even try some more unsuccessful downloads with successful ka-chings from your pocket – you might even get to win at this game.

More here.

Last modified on Wednesday, 15 October 2008 04:28
blog comments powered by Disqus

 

Facebook activity

Latest Commented Articles

Recent Comments