Published in Mobiles
Satio pulled from shops
by Nick Farrell on25 November 2009
Blow for Sony Ericsson
Sony Ericsson appears to have pulled its flagship smartphone from the shops after two leading retailers refused to sell it.
British based Carphone Warehouse and Phones 4U withdrew the Satio smartphone from their stores after complaints from customers over the software. It appears that the smartphone freezes up and has problems with ring tones. Currently the only work around is to take the batteries out. It seems that the Symbian operating system has problems with the Sony Ericsson interface and frequently shuts down when it has to deal with certain programs.
Some people may not even be aware there is a problem, if they don't ever use those programs. Phones 4U announced its decision to stop selling the handset 24 hours after rival retailer Carphone Warehouse. Sony Ericsson said it was "giving this matter its utmost priority and working toward solving it". Sony Ericsson has a new smartphone model, the Xperia X10 in the works but it is not due to go on sale until 2010.
The problems do not effect the Vodafone and Orange versions of the machine because they run their own interfaces. However it is a kick in the nadgers for Sony Ericsson which was hoping that its smart phone would help it recover lost ground. The outfit has been suffering because of the economic woes of the world. (Not to mention that it has no competitive products whatsoever. sub.ed.)