In the latest example of servicing the customer the wrong way, some customers who had ordered a Core i7 920 from Newegg had a nice surprise waiting for them in the package they received – a mock up.

Apparently, the package itself looks genuine although upon opening, it turned out that it’s just a piece of metal with a mock up of pretty much everything – even the cooler is nothing but a sticker on a chunk of rubber or plastic.

Neweg reacted and says that the reason is an error in shipping as one of their partners sent “a small number of demo boxes instead of functional units.” The company claims work is done to remedy this problem as it’s obviously far from an isolated case.

So, the customers should be covered although nobody will fix the shock of getting a rubber toy mock-up product. I mean, it’s not like they willingly ordered Fermi, is it?

More here.